The training provisions contained in the new Term 5.6 include commercial officers` knowledge of rules and regulations as a minimum and cross-cutting reference to IATA documents in paragraph 5.3. SGHA 2018 does not deal entirely with data protection, although the definition of eTickets tickets has been expanded. The initial clause 5.10 of SGHA 2013, which states that “contracting parties agree to comply with all applicable data protection laws when providing services,” has been removed. SGHA 2018 has highlighted broader audit rights under Clause 5.9 to allow other carriers within an IATA audit pool to review the handling company in favour of this pool. Currently, there are 37 airlines within the ISAGO Audit Pool, which can benefit from joint audit reports for the same handler at a given airport. However, in practice, it is difficult to imagine, unless an airline has sufficient resources (for example. B of ground support personnel and equipment) who are ready to follow in the footsteps of a well-established operator. Most airlines are thinner and thinner. The new clause 3.3 of SGHA 2018 prohibits self-help if an institution has already outsourced it under the SGHA.
In Europe, for example, the 1996 European Directive on Stopover Assistance (96/67/EC) opened up the market for stopover assistance to competition and maintained the general freedom of the airline to self-manage at an airport. A carrier`s insolvency can also have greater consequences. The British CAA suspended Monarch Airlines` AOC when it went bankrupt in October 2017 and forced it to cease operations with immediate effect. They no longer needed stopover assistance services. It will be interesting to see how claims are handled and whether internal flight processes are the result of tracking and tracking cargo claims. Improvements can be made when airlines use more detailed documentation requirements for cargo shipments and handling of irregularities (AnnexS A 5.3.1 and 5.7). This new clause will protect assistance companies if an airline attempts to circumvent an unfavourable contract and merely include its requirements “in the source.” Data protection has been added to the compliance checklist under Article 1.1 of SGHA 2018. The effect of this amendment is likely to raise data protection to the level of anti-corruption, competition and child labour prohibitions.