Our Service

Professional I.T. made affordable

Tech@MyDesk provides flexible, affordable managed IT outsourcing solutions for small businesses throughout the Chicagoland area for as low as $190 per month. Clients save on average 15% to 90% over typical IT costs for a given industry. Unlike other organizations or consultants, we are not aligned with any particular IT vendor or technology as we believe in “using the right tool for the right job” on behalf of our client. We employ a holistic approach of best practices in proactive management, support, system architecture, and custom development. This ensures that IT aligns to the needs of your business to maintain peak productivity while holding down internal costs. Each client receives personalized support from an individual technician that services them both in-person and remotely on a day-to-day basis with the benefit of additional expert team members when the need arises.

Instant Response Time

Tech@MyDesk solves most issues instantly through our proactive monitoring and remote support tools. Your technician accesses your systems by request to quickly identify problems and fix them; correctly, on the first time. More importantly, however, Tech@MyDesk designs intelligent IT systems for clients which guarantee uptime. We provide such high quality service through cloud computing, redundant components, and temporary spare systems so that your business continues uninterrupted.

Holistic Technology

Due to our unique depth and diversity of experience, Tech@MyDesk employs a holistic approach to I.T. that covers a broad spectrum of technologies including:

  • Computer Systems, Servers, and Networks
  • Business Software
  • Server and Application Hosting
  • Telephone Systems
  • Audio/Video and Multimedia
  • Custom Programming
  • Web Development

We employ this approach because it is the only way in which I.T. can deliver on the promise of breakthrough productivity and business cost reduction for our clients.

“The Best I.T. Guys Ever”

Time and time again, these are the words from our clients to prospective customers. Since 2003, Tech@MyDesk has delivered on its promises to over 125 happy small businesses entirely through client recommendation. No marketing message is more powerful than the words expressed through our happy customers. Contact us for our referrals to see for yourself.

Flexible and Affordable

Tech@MyDesk offers a variety of plans to meet the demands of the individual companies we serve. From fixed-price to on-call hourly service, our clients enjoy unique flexibility to enable their business to thrive. Contact us to learn more.